You are eligible for benefits of this policy if you are the owner and original consumer of new Greenball tires, bearing Department of Transportation- prescribed tire identification numbers. Tires must be a Greenball brand tire, with corresponding DOT #'s. If you are not certain our Warranty Department may verify this for you.
Your Greenball tires are warranted against failure due to factory defective materials and workmanship for 2 years from invoice date of purchase; verified by original or copy of invoice. If invoice is not available your Greenball tires will be warranted for (4) years from date of manufacture. That information is found within the DOT code.
Any questions regarding Greenball's Warranty policy, please call our warranty specialists at: 1-866-767-9637
If the tire fails due to defective material(s) or workmanship during the first 10% of tread wear, the tire will be replaced with a new comparable tire without charge (see section titled 'What is not covered' for complete details)
Tread wear Prorated Replacement Tires that do not qualify for free replacement(s) will be replaced with new, comparable tire based upon the remaining "value" of the tire (percentage of tread worn, multiplied by our "current pre-determined adjustment price"). Owner pays the mounting charge.
A "comparable" new Greenball tire may either be the same line of tire, or, in the event the disabled tire is out of production or is unavailable, the same basic or equal construction and quality with different sidewall or configuration. If the tire owner requests a higher-priced tire instead, the owner must pay the price difference for "upgrade".
Tread wear is computed as a percentage of the original, usable tread. The original, usable tread does not include the last 2/32nd inch of tread depth for safety reasons.
Any participating dealer in the USA or Canada can make replacements qualifying under this warranty. Greenball will work with dealers across the nation to ensure the tire is replaced in a proper manner.
The tire is the appropriate SIZE and LOAD RANGE for the vehicle according to the vehicle manufacturer's recommendation.
No claims will be recognized unless submitted through proper Greenball Corp. warranty channels and in accordance with our standard claim procedures. Tire(s) must be surrendered to Greenball Corporation for inspection purposes.
Provide all information sought by the adjusting dealer or authorized persons.
Relinquish ownership of the tire upon adjustment.
Returns of non adjustable tires will be honored with prepayment of freight charges.
You are responsible for payment for any extra services that you request (of the tire dealer) that are not covered by this warranty. This warranty gives you specific rights, which may vary from state to state.
NOTE: Some states do not allow the exclusion or limitation of incidental or consequential damage or how long an implied warranty lasts, so the limitation or exclusion may not apply to you.
Please call our Warranty toll free at 866-767-9637. Our product warranty specialist will confirm the Greenball tires, and discuss your tire issue with you. He/She will find a tire dealer nearest you whom you may take the Greenball tire(s) to for replacement.
Tire(s) must be surrendered to Greenball Corporation for inspection purposes.
Greenball Corporation will work with the tire dealer to supply you with the proper "like quality/construction" replacement tire in an effective manner.
EXCLUDES ATV/UTV PRODUCTS
NOTE: This limited warranty is the entire warranty given by Greenball and Greenball's complete obligation set forth herein. No one has the authority to imply, suggest, agree, represent, warranty or promise contrary to the terms hereof.
Any tire, no matter how well constructed, may fail due to improper maintenance or service factors, creating a risk of property damage and serious or fatal injury. For your safety, comply with the following:
Improper tire mounting and inflation procedures may cause the tire bead to break with explosive force during installation of the tire on the rim. The rim load must equal or exceed the tire max load specifications. Clean and lubricate the rim and beads. Do not exceed the maximum recommended pressure to seal the beads.
ONLY SPECIALLY TRAINED PERSONS SHOULD MOUNT TIRES.